I called last minute for an oil change and low tire pressure check. I was able to get in within an hour. 1-1/2 hours after I arrived I was on my way. The oil change was done, the nail was removed from the tire, and the tire was patched and remounted. The service was friendly and quick as always. The customer waiting area was clean and comfortable. Coffee was much appreciated. The friendly dog helped pass the time while reading my book. In all the times I've been to Quality I've never encountered a problem. Keep it up.